Trust And Commitment
Mostrando 13-20 de 20 artigos, teses e dissertações.
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13. Estudo de indicadores de desempenho da atividade do ombudsman em empresas de serviços.
The main purpose of this exploratory research thesis is to learn about how private service companies assess client ombudsman performance. Therefore, an assessment was made of the indicators used by a group of ten organizations, of which only one is a not private company, but does not have a monopoly on the service assessed and therefore is subject to market
Publicado em: 2007
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14. THE ESSENTIAL HUMAN DIMENSION: AN IDENTIFICATION OF THE ORGANIZATIONAL PERFORMANCE FOUNDATIONS / A DIMENSÃO HUMANA ESSENCIAL: UMA IDENTIFICAÇÃO DOS ALICERCES DO DESEMPENHO ORGANIZACIONAL
This doctoral dissertation explores the organizational learning process dynamics in order to improve the understanding of the organizational performance formation, identifying the foundations that would support building and developing the intangible assets, considering the growth of the social capital, but also considering a theoretical concept to a better a
Publicado em: 2007
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15. O direito constitucional ao sigilo na relação entre jornalistas e fontes de informação: contradições, conflitos e propostas
This work starts from the practical experience of the journalist, from the communication theory considering the message (the news), the transmitter (reporter) and the receptor (society) and from the use secrecy of the source in different sides of Journalism in order to analyze the central conflict of this dissertation. What is the interpretation do Journalis
Publicado em: 2007
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16. SPORTING MARKETING IN SOCCER: A VIEW TO THE LIGHT OF THE RELATION MARKETING PARADIGM / MARKETING ESPORTIVO NO FUTEBOL: UM OLHAR À LUZ DO PARADIGMA DO MARKETING DE RELACIONAMENTO
The relationship marketing is re-emerged with a potential for a new view of marketing. In a great part of business areas this approach has been researched, but in the sporting business there is a lack in which refers to this marketing paradigm. Because of this, it was decided by the research in soccer modality, for being this the biggest expression in the sp
Publicado em: 2006
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17. New perspectives on medical devices control in Brazil: vision of the health authorities and of the vendors / Novas perspectivas no controle dos produtos para saúde no Brasil : a visão do setor regulador e do setor regulado
This is a qualitative and prospective study based on interviews performed with the main stakeholders of the healthcare products regulatory control in Brazil. A total of 44 professionals were involved in the survey: 25 were predominantly employees responsible for regulatory affairs or quality assurance areas in medical device vendors, manufacturers or distr
Publicado em: 2006
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18. Diferenças Básicas entre Líderes e Gerentes / Basic Differences between Leaders and Managers
There are some vital differences between leaders and managers. It becomes crucial to distinguish those two different behaviors. In accordance to some authors like Bennis, Gardner, Hickman and Kotter for example it is important to have in mind that: The word Manager usually indicates that the individual so labeled holds a directive post in an organization, pr
Publicado em: 24/11/2005
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19. Comprometimento e confiança em cadeias produtivas : um estudo de caso no setor automobilístico
The aim of this research is to verify the influence of commitment and trust in decision making process in suply chains. Were studied in this research two relationships between one supplier and two clients, all the companies from the automobile industry. This research was based on a case study. The data were obtained form primary and secondary sources by mean
Publicado em: 2003
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20. A natural survey of audit activity across the primary-secondary care interface.
OBJECTIVE: To document the nature of audit activity at the primary-secondary care interface; to explore participants' experiences of undertaking such interface audit; to identify factors associated with these experiences; and to gather views on future interface audit activities. DESIGN: A three phase national survey by postal questionnaire with a cascade sam