Satisfaction And Evaluation Of Health Services
Mostrando 1-12 de 31 artigos, teses e dissertações.
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1. AVALIAÇÃO DA ATENÇÃO PSICOSSOCIAL EM ÁLCOOL E DROGAS NA PERSPECTIVA DOS FAMILIARES DOS PACIENTES
Resumo Os métodos de avaliação dos serviços de saúde têm incorporado o relato dos familiares dos pacientes para a elaboração de indicadores de avaliação de resultados. Nesse sentido, o presente estudo, transversal, descritivo e de abordagem qualitativa, avaliou a satisfação e a mudança percebida pelos familiares dos pacientes de um serviço de a
Psicol. Soc.. Publicado em: 20/12/2019
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2. Satisfaction with care in a Brazilian psychiatric inpatient unit: differences in perceptions among patients according to type of health insurance
Resumo Introdução A avaliação da satisfação do usuário nos serviços de saúde mental é um importante indicador da qualidade do tratamento. O objetivo deste estudo foi avaliar a satisfação com o tratamento em uma amostra de pacientes internados com transtornos mentais e as associações entre os níveis de satisfação e variáveis clínicas/soci
Trends Psychiatry Psychother.. Publicado em: 11/04/2019
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3. The prevalence of burnout syndrome in medical students
Abstract Background Burnout syndrome (BS) is a set of psychological symptoms resulting from the interaction between chronic occupational stress and individual factors. These symptoms include emotional exhaustion, depersonalization and decreased professional satisfaction. BS is manifested in a variety of professions and is prevalent in contexts in which hea
Arch. Clin. Psychiatry (São Paulo). Publicado em: 2016-02
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4. Stress and satisfaction of family members and independent living skills of psychiatric outpatients
Background There are several parameters that must be included in the evaluation psychosocial rehabilitation. Objectives To describe and correlate the degree of stress of family members who live with schizophrenic and bipolar disorder patients, their satisfaction with mental health services and the level of daily living skills of the patient. Method Cross-se
Arch. Clin. Psychiatry (São Paulo). Publicado em: 2014
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5. O psicólogo no contexto da saúde pública: uma análise sobre o bem-estar e a satisfação no trabalho
The researchers interest for the well-being at work and job satisfaction has strongly increased as well as the insertion of psychologists in health teams. The main targets of this study were to identify the perceived factors related to well-being as well as verify the influence of personal variables, professional variables such as the employing institution a
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 23/03/2011
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6. Avaliação das práticas em serviço público odontológico na estratégia Saúde da Famíia
The expansion of the Family Health Strategy (ESF) (all the acronyms refer to the words in Portuguese) has highlighted the importance of issues relating to the qualification of the teams and the effectiveness of services. Considering the characteristics of the work process in health is necessary to evaluate the services emphasizing workers performance The o
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 18/03/2011
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7. Satisfação dos usuários e qualidade dos tratamentos protéticos realizados nos centros de especialidades odontológicas da grande Natal RN
Objetivo: Avaliar a satisfação dos usuários e a qualidade dos tratamentos protéticos realizados nos Centros de Especialidades Odontológicas (CEOs) da Grande Natal-RN. Métodos: Estudo transversal com os indivíduos que realizaram tratamento protético nos CEOs dos municípios de Natal, Macaíba, Parnamirim e São Gonçalo do Amarante no período de 2007
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 18/03/2011
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8. O acesso aos exames de alta complexidade nos planos de saúde privados na perspectiva dos usuários / Access to high complexity exams in private health plans in the perspective of users
This dissertation deals with access to services of high complexity, particularly diagnostic and complementary exams between users of private health system that seek specialized treatment and diagnosis care. Since the 80 s people has being looking for additional health system. However, say that access is guaranteed in the private system, is an uncertainty tha
Publicado em: 2011
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9. Assessment degree of the users satisfaction of a private university hospital: a multisectoral approach / Análise do grau de satisfação de usuários de um hospital universitário privado: uma abordagem multissetorial
The aim of this study was to find out the degree of satisfaction of users and private health insurance users of a private university hospital and analyze the involved factors in this process, based on the Parasuraman, Zeithaml and Berrys evaluative model. It is a descriptive-exploratory study done through a quantitative approach, with prospective data collec
Publicado em: 2010
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10. SatisfaÃÃo dos usuÃrios assistidos nos centros de especialidades odontolÃgicas do municÃpio do Recife
This research evaluated the satisfaction of the users that were attended in four specialized dental clinics of Recife city, Brazil. The data collection was carried through the standardized personal interview with 272 patients applying itself a questionnaire for Evaluation of User Satisfaction with Public Dental Health Services. The results in the total group
Publicado em: 2009
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11. QUALITY ASSESSMENT IN PUBLIC HEALTH SERVICES - THE CASE OF THE FAMILY HEALTH STRATEGY / AVALIAÇÃO DA QUALIDADE EM SERVIÇOS PÚBLICOS DE SAÚDE O CASO DA ESTRATÉGIA SAÚDE DA FAMÍLIA
This study aimed to evaluate the quality of the Family Health Strategy (ESF) through the measurement of users satisfaction regarding services provided by the program, seeking to identify the link between satisfaction and perceived quality of services by program staff . For this purpose, questionnaires were based on SERVQUAL Scale, which has as a feature comp
Publicado em: 2009
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12. The users and judgment of the health services. / O usuário e o julgamento dos serviços de saúde.
The article intends to analyze comparatively the judgment of basic attention users in the city of Salvador from two distinct methodological strategies as a form of answering the question of high levels of satisfaction reported in the specialized literature. It was established that user satisfaction surveys presents a homologous formulation with opinion searc
Publicado em: 2009