Relationship Marketing
Mostrando 25-36 de 258 artigos, teses e dissertações.
-
25. New opportunities for developing tomato varieties with enhanced carotenoid content
ABSTRACT The development of varieties with a high content of antioxidant compounds, such as carotenoids, has become a major focus in the marketing of tomato. Several mutants have been used in the development of high pigment varieties, but the significant influence of the environment on carotenoid content and the presence of negative side effects in vegetativ
Sci. agric. (Piracicaba, Braz.). Publicado em: 2016-12
-
26. Internal Marketing and Its Moderating Effects between Service-Oriented Encounter and Patient Satisfaction
Abstract Objective: To investigate how the internal marketing perception of nurses could have a significant positive moderating effect on the relationship between service-oriented encounter and patient satisfaction in nursing negligence. Methods: The subjects were nurses in the surgery units of hospitals at the regional level or higher in Taiwan. A total o
Acta paul. enferm.. Publicado em: 2016-10
-
27. Effect of Nostalgia on Customer Loyalty to Brand Post-Merger / Acquisition
The main objective of this study is to identify the effect of nostalgic feelings on consumer loyalty to the prevailing brand following the extinction of a brand in a merger/acquisition process. We also propose an explanatory model of the relationships between tests of relevant constructs. Based on a review and theoretical reflection on the constructs under s
BAR, Braz. Adm. Rev.. Publicado em: 2016-03
-
28. MARKETING DE RELACIONAMENTO (CRM): ESTADO DA ARTE, REVISÃO BIBLIOMÉTRICA DA PRODUÇÃO NACIONAL DE PRIMEIRA LINHA, INSTITUCIONALIZAÇÃO DA PESQUISA NO BRASIL E AGENDA DE PESQUISA
RESUMOJá é consensual entre os principais autores da área de customer relationship management (CRM) ou marketing de relacionamento, a relevância da gestão estratégica do relacionamento entre as organizações e seus clientes, especialmente em um contexto de competitividade recrudescente. Destarte, este estudo enseja desenhar um panorama dos estudos sob
RAM, Rev. Adm. Mackenzie. Publicado em: 2015-10
-
29. CRM na administração pública: desenvolvimento e validação de uma Escala de Relacionamento com o Cidadão (ERCi)
As empresas utilizam a gestão de relacionamento com o cliente ou Customer Relationship Management (CRM) para estabelecer relacionamentos de longo prazo, mantendo seus clientes satisfeitos e fiéis. Neste contexto, o Citizen Relationship Management (CiRM) surge no setor público como estratégia para aprimorar o atendimento ao cidadão e incentivar a cidadan
Rev. Adm. Pública. Publicado em: 2015-06
-
30. A definição do sortimento-profundidade nos supermercados brasileiros: influência nas vendas e critérios utilizados / The definition of in-depth assortment supermarkets Brazilians: influence on sales and criteria used
Even before the heating of the Brazilian economy in recent years, the past decade was marked by a growing number of products launched in the mass consumer market, the vast majority not having survived a year of existence. At the same time the Brazilian consumers are presented with greater purchasing power, increased consumer expectations and increased access
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 30/11/2012
-
31. A construção afetiva da experiência de viajar nos contratos de comunicação de Viagem e Turismo
The objective of the present research paper is to discuss enunciative procedures and meaning effects observable in cruise advertisements published in Travel and Tourism (Viagem e Turismo) magazine; particularly, the way in which enunciators construct figures related to the cruises, themed in specific modes, inviting enunciatees to participate in such an imag
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 16/10/2012
-
32. Distance education on the stakeholders\ perspectives: student\ s, instructor\ s and administrator\ s perceptions / Educação a distância na perspectiva dos stakeholders: a percepção dos alunos, dos instrutores e dos administradores
Distance education (DE) in Brazilian higher education level has been growing since the early 2000. This educational method has been becoming more popular, due to its geographic and space flexibility as well as for its potential to take education to remote areas; that is, to people who would not be able to access a traditional face-to-face institution. Additi
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 21/09/2012
-
33. Midiatização e relacionamento mercadológico na cibercultura: O estudo de caso do Nike Plus
O relacionamento praticado na cibercultura entre empresas e seus públicos vem se destacando como um fenômeno comunicacional que foi reconfigurado a partir das práticas proporcionadas pela cibercultura, bem como pelo processo de midiatização. Mais do uma relação de compra e venda de produtos e serviços, o relacionamento mercadológico apresenta-se na
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 02/05/2012
-
34. O comportamento dos custos de produção do café arábica em relação a venda de máquinas agrícolas no estado de Minas Gerais
Brazil stands out on the world stage with regard to the marketing of agricultural products, ranking third in the world rankings when it comes to exports, according to the World Trade Organization - WTO (2011). The agricultural sector is the second-level employment in the country, according to the Brazilian Institute publishes Economic Geography - IBGE (2011)
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 25/04/2012
-
35. Dança: possibilidades e aceitação como produto turístico / Dance: opportunities and acceptance as a tourism product
Dance, in its different modalities, is directly and closely related to tourism, due to aspects of a culture and social nature inherent to it. We can therefore classify dance as a tourism product, in terms of the production of local attractiveness. We also identify a favorable relationship between the hotel sector and dance as a tourism attraction, as the hot
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 23/04/2012
-
36. Determinants of the choice of marketing channels by corporate clients: an analysis of the information technology sector
Based on a survey of 505 corporate clients from the information technology industry, this study uses a logit statistical model to analyze whether such factors as loyalty, trust, client importance, intimacy between customer and supplier and the cost of changing suppliers may affect the choice of the marketing channel used by the client. The results show that
JISTEM J.Inf.Syst. Technol. Manag.. Publicado em: 2012-12