Banking Sector
Mostrando 37-48 de 54 artigos, teses e dissertações.
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37. Defesa da concorrência e regulação : o caso do setor bancário / The Interaction between Commpetition Policy and Regulation in the Banking Sector
The objective of this research is to discuss the application of competition law to the banking sector regarding five aspects: 1. survey of the international experiences of interaction between competition and banking authorities; 2. applicability of Law 8884 of 1994 to the banking sector; 3. desirability of competition law to the banking sector given the syst
Publicado em: 24/11/2005
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38. "The use of the expressive power of new media by retail banks: a study of three cases" / "O uso do potencial expressivo da nova mídia pelos bancos de varejo: estudo de três casos"
The advent of digital technologies and the diffusion of the world wide web (www) have expanded the boundaries of massive communication activities towards a wide range of new players, much beyond the traditional media sector. Within this context, despite the existence of a recent, prolific literature diagnosing the use of new media resources by the traditiona
Publicado em: 2005
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39. The corporative social responsibility in the banking sector: a study of case in REAL bank ABN AMRO / A responsabilidade social corporativa no setor bancário: um estudo de caso no banco ABN AMRO REAL.
Este trabalho tem como propósito discutir os motivos que levam o setor bancário a investir em responsabilidade social corporativa, bem como os ganhos para os stakeholders.. Para tanto, foram selecionadas algumas ações que caracterizam a gestão de responsabilidade social corporativa, para relacioná-las com ações sociais do segmento bancário. Elaborou
Publicado em: 2005
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40. Modelo para segmentação por benefícios de consumidores bancários pessoas físicas: uma aplicação em São Paulo SP / Model of segmentation of individual banking consumers using customer desired benefits: a study in São Paulo SP
This study develops and tests a model of segmentation of individual banking consumers using customer desired benefits. For that purpose, it first investigates the determinant attributes used by individuals when choosing a commercial bank to open a new current account, from an extensive review of literature on the subject. The identification of the determinan
Publicado em: 2005
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41. Análise comparativa da rentabilidade do setor bancário privado atuante no Brasil no período de 1997 a 2004 / Comparative analyses of the return on equity from the private banking sector that operates in Brazil in the period from 1997 to 2004
O objetivo desta dissertação foi investigar se a Rentabilidade sobre o Patrimônio Líquido (ROE) do setor bancário privado atuante no Brasil foi maior do que a dos setores não-financeiros privados no período de 1997 a 2004. Partiu-se de uma comparação geral para comparações mais detalhadas a fim de se chegar a respostas mais consistentes e verifica
Publicado em: 2005
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42. Analysis Motivational of the Team of sales in the Banking Sector: Study of Case of a Brazilian Bank / Análise Motivacional da Equipe de Vendas no Setor Bancário: Estudo de Caso de um Banco Brasileiro
The essay approaches the Marketing of Motivation and Recognition in the Financial Sector in an Agency of a Brazilian Bank in the City of Rio de Janeiro, through a survey already done with it own employees, on the basis of the specifíc referendai, models and experiences of the book by Edson Crescitelli, entitled "Marketing of Incentive" (2002). The generic b
Publicado em: 2005
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43. Analysis of the management of people in the process of outsourcing of core activities in the financial sector in Ceará / Análise da gestão de pessoas nos processos de terceirização de atividades-fim no setor financeiro cearense
The present study aims to verify how outsourced (contracted) sale teams are managed by commercial banks which operate in credit on consignation competitive business in Ceara State, in order to assure a continuous, qualified and increasing business tide. First, were done teorethical approaches as third and fourth outsourcing, strategic administration, human c
Publicado em: 2005
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44. GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO / GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO / GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO / GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO
The purpose of this research is to analyze financial services salespeople work at retail bank branches regarding marketing and sales practices, and their perception of their jobs. We search for aspects of alienation at work and for role conflict and role ambiguity. Research was made at private banking institutions aiming to identify the main marketing practi
Publicado em: 2005
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45. The technology of the on line information and its relationship with the costumer: a study of the users of the electronic cash dispenser in the advanced bank positions of UFRRJ. / A tecnologia da informação e o cliente bancário como recurso humano: um estudo de caso dos usuários dos caixas eletrônicos nos postos bancários da UFRRJ.
The study has focus in the bank users behavior, presents in the electronic cash dispenser of the advanced positions of services of the Bank of Brazil and of the Real Bank, located in the campus of the Rural Federal University of Rio de Janeiro. It is centered in their perceptions of use of the Internet Banking, what generated the theme for the report of the
Publicado em: 2004
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46. Mercado de renda variável na era do Home Broker: requisitos e desafios
The participation of individuals in Brazilian capital markets has been growing to a significant extent over the past few years and already corresponds to practically 30% of the BOVESPA. Reasons for this are diverse, but certainly ease of access and economic stability have had a decisive influence. The application of TI in the banking sector has created a cul
Publicado em: 2004
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47. Inovações gerenciais e sua conotação politica : bancarios em São Paulo nos anos 90 : um estudo de caso
In the past decades, labor relationships have been transformed by the restructuring of production, a process in which the trade unions have been faced with great new challenges. Far from being restricted to the industrial sector, these changes have had far reaching consequences in economy, politics and society. Part of a worldwide process of production restr
Publicado em: 2003
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48. Burnout - um indicador sem uma teoria: um estudo exploratório das possíveis contribuições psicossociais para a compreensão do esgotamento emocional no trabalho
This study deals with the discussion about the psychosocial aspects related to the Syndrome of Burnout (acute emotional exhaustion resulting from work), in the banking sector. We will be studying the indicators and sources of Burnout, trying to understand the limits of the applicability of this theory. Burnout is analysed through a perspective that results f
Publicado em: 2003