Tourist Service
Mostrando 1-11 de 11 artigos, teses e dissertações.
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1. Cartografia turística: uma leitura dos mapas temáticos de uso do turista em Ponta Grossa - Paraná / Tourist cartography: a reading of thematic maps for touristsuse in the municipality of Ponta Grossa-PR
This work is the result of a doctoral thesis held at the University of São Paulo, with the objective: "Examining thematic cartographic representation present in tourist maps for visitors in the municipality of Ponta Grossa-PR". This order came the problems observed in different uses symbolic maps offered to tourists, in different localities of the State of
Publicado em: 2010
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2. The supply of tourist service in the environments of commerce online and offline / A oferta de serviços turísticos nos ambientes de comércio online e offline
This study aimed to investigate the attributes of service quality of the travel agencies that are located in São Paulo city and the factors that may cause the migration of their customers to the Internet in their behavior of requesting a tourist service. Based on the models SERVQUAL by Parasuraman et al (1988), SERVPERF by Cronin and Taylor (1992 and 1944),
Publicado em: 2009
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3. O MERCADO DE TRABALHO PARA O PROFISSIONAL DA HOTELARIA NAS CIDADES DE GUARULHOS E SÃO BERNARDO DO CAMPO
This work shows that the cities Guarulhos and Sao Bernardo do Campo have tourist potential for business because there are industrial parks that allow the entry and stay of persons coming to the cities to carry out various types of business. Thus, they need to lodge, usually for a period of time where they intend to rest, feed themselves; bathe themselves as
Publicado em: 2009
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4. O comportamento alimentar do turista e sua segurança no consumo de milho verde e churros à beira-mar
The aim of this research is to analyze the perceived and objective quality of the products and services offered along the sea front of the town of Balneário Camboriú in the State of Santa Catarina, considering the behavior and food safety of tourists who consume corn on the cob and churros (snacks made from fried dough with a sweet filling) sold along the
Publicado em: 2009
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5. âDando um banho de carinho!â â os caÃa-gringas e as interaÃÃes afetivo-sexuais em contextos de viagem turÃstica (Pipa â RN)
From the analysis of the affective-sexual interactions in context of tourism travels and having as stage Pipaâs Beach - RN, the current work has as main objective to reveal the process of genrification present in two spheres of social movement: the sex market and the sexual tourism, since, in this case, the subjects occupy âinvertedâ positions, in other w
Publicado em: 2009
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6. TURISMO E SEGURANÇA PÚBLICA
Violence, a multiform phenomenon that involves a complexity of conflicts and behaviors, has become a drama that is associated with predominantly social causes, which take on alarming forms and dimensions in society contemporary. The fear generated by the violence disrupts the social life, and this is affecting peoples mobility, not only altering daily routin
Publicado em: 2007
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7. A hotelaria na cidade de Porto Alegre: gestão de redes e gestão familiar
The hotel is an important element for tourist activity and for human displacement. It is part of the tourist destination offer and of the tourist product. In the city of Porto Alegre, this study analyzed the elements referring to two kinds of hospitality industry: family-run hotel (traditional hotel) and international hotel nets. Evolution, hotel characteris
Publicado em: 2005
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8. CUSTOMERS SATISFACTION OF RESTAURANT SERVICE: a study in the city of Salvador/BA / SATISFAÇÃO DE CLIENTES DE SERVIÇOS DE RESTAURANTES: um estudo na cidade de salvador / BA
O estudo do tema qualidade de serviços tem se aprimorado nas diversas áreas do conhecimento e contribuído para a melhoria das operações. Porém, quando se trata do setor de restaurantes estes estudos ainda são escassos. O Modelo de Qualidade de Serviços - SERVQUAL proposto por Parasuraman et al (1985), afirma existir uma lacuna entre as expectativas d
Publicado em: 2005
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9. Customer satisfaction and loyalty manegement: a study on tourist in hotels / Gestão de satisfação e fidelidade do cliente: um estudo com turistas em hotéis
This Thesis deals with a study on customer satisfaction and loyalty focusing on a model of factors antecedents of customer satisfaction and loyalty. The model is based on a Satisfaction Index model adopted in Norway developed by Johnson et al.(2001) and the service quality drivers from the literature. It is surveyed a sample of tourist in Natal. It is used a
Publicado em: 2004
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10. Ocio e negocio : festas populares e entretenimento-turismo no Brasil
The long duration of the tourist modernization process of the joyous-artistic-aspects of popular culture in Brazil is the central topic of this thesis. It was developed in five chapters, end these are divided in two parts. The first part, a more theoretical one, tries fit the main analyzed categories used in this study in order to answer the following proble
Publicado em: 2001
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11. Sexually transmitted diseases in Sabah and Sarawak.
Despite being part of one of the few remaining primitive areas of the world, both Sabah and Sarawak are provided with adequate, though simple, urban and rural general medical services. At present no reliable data on the incidence of sexually transmitted diseases in these areas have been collected and no organised treatment services are available. Gonorrhoea