Services Operations Strategy
Mostrando 1-6 de 6 artigos, teses e dissertações.
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1. Comparativo entre processos florestais terceirizados e primarizados / Comparison between outsourced and primarized forest processes
The Outsourcing and the Primarization constitute management strategies been used by Brazilians forest companies. However, although its use is increasing, technical, economics and strategy terms are not being studied in Brazil, mainly on the forestry sector. Therefore, the principal goal on this research was to compare Outsourcing and Primarization Models inc
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 10/02/2012
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2. Comportamento estratégico dos agentes da cadeia produtiva do peixe na região de Dourados, MS
For the study of the Competitive Advantage of production chain from fish of the Estate of Mato Grosso do Sul, based on studies of Porter (1989) in his book Competitive Advantage Creating and Sustaining Superior Performance, which takes one of the theoretical chain in the strategic area. To create sustainable advantage competitive is the main goal of the orga
Publicado em: 2008
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3. Internationalization strategies and mirroring structures in north-american advertising agencies: a multiple case study in Brazil / Estratégia de internacionalização e o espelhamentode estruturas em agências norte-americanas de propaganda: um estudo de casos no Brasil
Globalization is an extensively studied phenomenon, in its economic, social, and cultural dimensions. From the standpoint of Administration, it is configured as a strategical action of companies in search of better productive competitiveness and broader consumer markets. The advertising industry, caracterized as a corporate service backing up the value chain
Publicado em: 2005
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4. A model to process mapping and process management. / Proposta de modelo de mapeamento e gestão por macroprocessos.
This research proposes a model to process mapping and process management. It also investigates the relationship between three concepts: operations strategy, process management and organizational culture. After reviewing the literature about these three concepts, we propose a new model to represent organizational processes, including those of support, of syst
Publicado em: 2004
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5. A influência da estrutura e da organização do trabalho na qualidade do atendimento: um estudo de caso em serviços. / The influente of structure and work organization in quality services: a case study in services.
A forma de operação descentralizada de serviços possui peculariedades próprias de operação. Estas características, especialmente no que se refere à forma de relacionamento entre alguns elementos da organização, como a organização do trabalho, estrutura, tecnologia e estratégia, ainda são poucos discutidas pela literatura. Com relação especifi
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 08/08/2000
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6. The Utah education network: a collaborative model.
High-speed data communications networks are transforming the operations, services, and roles of libraries. While the installation of the physical network is often the focus of activity, the administrative and political issues are, in fact, fundamental. For libraries to participate in and influence the development of networks, building new partnerships has pr