Outsourced Work
Mostrando 25-36 de 40 artigos, teses e dissertações.
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25. A opção cooperativa: os trabalhadores diante da falta de alternativas de ocupação e renda
From the 90s decade, the economical, technological and organizational changes that characterized the process of productive restructuralization in Brazil had as a result deep transformations on the job market. In this context the work and production cooperatives resurge, perceived as a possible alternative of occupation for the workers. These cooperatives hav
Publicado em: 2007
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26. Textile Ceará: reverticalização processes and their impacts on the quality and productivity / Indústria têxtil cearense: reverticalização de processos e seus impactos sobre a qualidade e a produtividade
This work aims to verify the impacts that the reversing process in the results of quality and productivity produced in textile companies in Ceará which adopted this strategy. After analyzing the value chains, many companies that at first outsourced are now rethinking their decisions and when needed taking an inverse approach, that is, not outsourcing their
Publicado em: 2007
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27. Evaluation of the effectiveness of the Course of Formation of easy workers of Ergonomy in company of energy: answers of the egresses as tool auxiliary of ergonomics analysis of the work / Avaliação da eficácia do Curso de Formação de Facilitadores de Ergonomia em empresa de energia: respostas dos egressos como ferramenta auxiliar para análise ergonômica do trabalho
The present study aims at assessing the effectiveness of an Ergonomic Facilitator Training Program, offered to employees and outsourced workers from an energy company. This corporate educational program was originated from a previous ergonomic and diagnostic study summarized in 2004 and it is based on current socio-professional policies that aim at achieving
Publicado em: 2007
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28. Aeração de artigos odonto-medico-hospitalares reprocessados a oxido de etileno : a pratica em empresas prestadoras de serviço terceirizado
The stage of the aeration in a sterilization cycle the Oxide of Etileno (OE) corresponds to the phase of withdrawal of toxic residues of articles processed in this method. The aeration can still occur by means of equipment destined for the process or in projected environments for this purpose. The present study it has as objective to describe as it comes if
Publicado em: 2006
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29. SERVING TWO SIRS: CASE STUDIES ABOUT THE PSYCHOLOGICAL CONTRACT AND THE DINAMIC IN WORK RELATIONSHIP OF OUTSOURCED IT PROFESSIONAL / SERVINDO A DOIS SENHORES: ESTUDOS DE CASO SOBRE O CONTRATO PSICOLÓGICO E A DINÂMICA DAS RELAÇÕES DE TRABALHO DE PROFISSIONAIS DE TI TERCEIRIZADOS
As constantes mudanças organizacionais provocadas pela tecnologia da informação e pelo aumento da competitividade global implicam em transformações profundas nas relações de trabalho. Nas grandes empresas, é clara a intensificação da prática da terceirização do setor de TI para empresas especializadas na prestação de serviços em tecnologia. I
Publicado em: 2006
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30. The call center work: diseasementt for RSI/WRMD and dismissabled / O Trabalho do Atendente de Call Center: Adoecimento por LER/DORT e Descartabilidade
Each year a considerable number of workers are obliged to stop working due to work-related health problems. Those who manage to recover and resume their professional activities often do so under certain health restrictions. The objective of the present study was to look into the work-disease-rehabilitation process of workers afflicted with repetitive strain
Publicado em: 2006
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31. Explorando a dinâmica da produção de serviços de manutenção industrial : uma abordagem sistêmica
The search for maximum return on investment over the assets of a production process requires high performing industrial facilities. A highly competitive global economy context demands management processes focused on product quality and customer satisfaction. For these reasons, many firms choose to outsource its maintenance functions. Under such conditions, i
Publicado em: 2006
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32. A Promoção de Eventos como Estratégia de Marketing: o caso da Academia de Tênis NTC / Event Promotion Campaign as a Marketing Strategy: a case study in NTC Tennis Academy
This study has been carried out in NTC (Núcleo de Tênis City Barra) which is a Tennis Academy whose aim is to provide classes and tennis court rental. It is an organization which consists of an internal staff and one outsourced, working in three shifts. It is situated in Recreio dos Bandeirantes, inside the Novo Rio Country Clube premises. The aim of this
Publicado em: 2006
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33. Manutenção da capacidade inovadora na externalização do desenvolvimento de produtos: o caso da indústria automobilística. / Innovative capacity maintenance by automakers in a product development outsourcing scenario - the case of brazilian automotive industry.
Mello, Adriana Marotti de - Innovative Capacity Maintenance by Automakers in a Product Development Outsourcing Scenario The case of Brazilian Automotive Industry. 2006. Dissertation (Master) Escola Politécnica da Universidade de São Paulo, 2006. In order to diversify product portfolio and reduce development costs and timing, firm tend to outsource Ne
Publicado em: 2006
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34. Características de desenvolvimento pessoal e critérios de desempenho em televendas / Relation between personal development characteristics and telesales productivity criteria
The present study aims to investigate relations between personal development characteristics and someones performance as a telesales representative, through psycosocial variables of Romero Garcias model (1991) and work performance indicators . The research conduced with agentes from an outsourced call center, where we collected a sample of 374 individuals. T
Publicado em: 2006
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35. Na corda bamba da terceirização : o caso das administrações tributárias estaduais do Brasil / Information Technology (IT) is a strategic element for modernization and productivity enhancement in today s governmental affairs and service work. Besides that, IT facilitates the crucial role of transparency and accountability demanded by society. In the global context of IT outsourcing risk analysis, this paper aims to serve as a qualitative and quantitative measurement based upon a survey, conducted by the State Tax Administration in Brazil. The results show that a variety of IT services and functions, in both strategic and operational levels, are being outsourced by the regional governmental agencies. The outsourcing is primarily due to 2 factors: 1) the low number of governmental staff members, and 2) the difficulties caused by the State Data Processing Companies growing failure to meet its clients demand. The research also reveals, among all of the other relevant factors, that the main risk (besides fiscal secrecy) is the safety of the information. In addition, when attention is not given, concerning the implementation of an IT selective outsourcing policy program, risk factors end up being potentialized as well as bringing along unexpected outcome for the organizations involved in the process. Thus, this study states that the IT outsourcing models in the field of the government tax system need to be rethought.
A Tecnologia da Informação (TI) é um elemento estratégico para a modernização e aumento da eficiência dos governos, de quem a sociedade tem exigido mais transparência e melhores serviços. Nesse contexto, com o objetivo de analisar os riscos da terceirização de TI, desenvolveu-se uma pesquisa descritiva, de natureza qualitativa e quantitativa, com
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 22/11/2005
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36. Analysis of the management of people in the process of outsourcing of core activities in the financial sector in Ceará / Análise da gestão de pessoas nos processos de terceirização de atividades-fim no setor financeiro cearense
The present study aims to verify how outsourced (contracted) sale teams are managed by commercial banks which operate in credit on consignation competitive business in Ceara State, in order to assure a continuous, qualified and increasing business tide. First, were done teorethical approaches as third and fourth outsourcing, strategic administration, human c
Publicado em: 2005