Understanding the Normalization of Telemedicine Services through Qualitative Evaluation
AUTOR(ES)
May, Carl
FONTE
American Medical Informatics Association
RESUMO
Objective: Qualitative studies can help us understand the “successes” and “failures” of telemedicine to normalize within clinical service provision. This report presents the development of a robust conceptual model of normalization processes in the implementation and development of telemedicine services.