Psychological on duty service: Psychological change process under the humanistic psychology approach / Plantão psicológico: o processo de mudança psicológica sob a perspectiva da psicologia humanista

AUTOR(ES)
DATA DE PUBLICAÇÃO

2009

RESUMO

This research aimed to bring about essential elements present in the psychological change process that is triggered by the psychological on duty service on the clients; this modality of psychological intervention is characterized by a unique session encounter. One or two meetings afterwards are also possible. This study is based on the Person Centered Approach, developed by Carl Rogers. It took place in a psychological service offered to the staff of a General Hospital in the countryside of São Paulo state. It was adopted the phenomenological method with a Husserls inspiration which is compatible with the epistemological principles of humanistic psychology. It was possible to make an analysis of the elements that were present in the researcher and clients inter-subjective experiences. This modality of psychological intervention, so called, psychological on duty service, when it is practiced according to the person centered approach, suggests that the professional on duty adopts facilitating attitudes of unconditional positive regard, empathic comprehension and congruency or authenticity. These attitudes constitute the therapist-client relation and they are close in the meaning to the dialogic and mutuality encounter performed by Buber. Four narratives were stated by the researcher from the sessions, based on fragments of sessions from the psychological on duty service, which represent the essential elements of the experience, taken from the process. The narratives enlighted elements of psychlogical nature which suggest the actualization of the self-knowledge potential of the clients, along with the personnal autonomy. The concept of significative psychological change refers to the simbolization process with the meaning given to experiences, from the psychological helping relation. The researcher concluded that a constructive changing process was triggered in the clients in the psychological on duty service context. The elements that facilitated this simbolization process may be these: clients spontaneous search for help, motivated by his feeling of vulnerability the anguish experience promoted; the on duty service proposal that is limited to a single session which encourages the stablishment of an important affective feeling in an intersubjective nature; an authentic emotional availability in the professional, which is visible by the unconditional positive regard, empathy and congruency, that became essential for the important stablishment of a process of psychological growth, when communicated to the client and the fact of being in a mutual relation, in the buberian meaning, allowing that the adequate simbolization happens from genuine talking and listening during the process. The psychological on duty service as a psychological intervention which legitimates clients emergential demand represents an important alternative for psychological attention in institutions due to its inclusive and innovative clinical psychological proposal.

ASSUNTO(S)

psychological change process pesquisa fenomenológica psicologia narrative psychological on duty service person centered approach processo de mudança psicológica abordagem centrada na pessoa plantão psicológico phenomenological research narrativa

ACESSO AO ARTIGO

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