OCCUPATIONAL STRESS IN BANK WORKERS: PREVALENVE AND RELATED FACTORS / PREVALÊNCIA DO ESTRESSE OCUPACIONAL EM TRABALHADORES BANCÁRIOS

AUTOR(ES)

Ione Teresa Altermann Pozeczek Koltermann

DATA DE PUBLICAÇÃO

2005

RESUMO

The objective of this work is to evaluate the prevalence of occupational stress in bank workers and to determine stress sources in their environment. A cross-secctional study was realized in 2004, including state and private banks in Pelotas and other cities from the area covered by the Bank Establishment Workers Union (SEEB-Pel), totaling 650 unionized bank workers. The data were collected from Lipp Stress Test Symptoms Inventory (SSI), with the addition of social-demographic information and work process characteristics. Seventy-seven percent of the questionnaires were returned, showing that, in relation to stress, 14.7% of the bank workers are in the alert phase, 45.6% are in the resistance phase and 18.1% are in the exhaustion phase. The moderate and high stress causing events showed a significant association with all stress phases (p=0.00). Higher levels of stress were noted for women, workers with alcohol dependence, smokers and with a longer work week.

ASSUNTO(S)

estresse ocupacional bancários occupational stress cross-secctional study estudo epidemiológico transversal worker health medicina saúde do trabalhador risco ocupacional. bank worker occupational risk.

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