O Brasil imita o Japão ? : a qualidade em empresas de autopeças

AUTOR(ES)
DATA DE PUBLICAÇÃO

1994

RESUMO

The object of this work is to analyse the incorporation of japanese organizational methods, mainly quality control methods, in three auto-part companies in the state of São Paulo. These methods were developed in post-war Japan by adaptating North American and European technologies to Japanese conditions, mainly in the automobile industry. They are based in more flexible forms of production which lead to a broader division of responsibility between alI employees. Quality becomes _ore important and emphasizes its preventive approach. From the beginning of the 80 s western countries begun to adopt these techniques at almost the same time, like in the three studied companies. Initially these new methods were introduced separately, as in the case of Quality Circles, but they were not adequate for taylorist organization from western countries which have been strongly based in highly specialized departments and jobs. At the end of the 80 s and the beginning of the 90 s some companies who have worked wi th others methods (e. 9 . statistical process control, just in time, manufacturing cells and others) realized it would be necessary to introduce these methods as a whole. In the three studied companies, like in many others, this realization led to use of Total Quality Control techniques and, as a consequence, to greater changes in their organization. Companies begin then to reorganize their own structures and their job and wage systems to break down high specialization. Additionally, these companies modify their training areas and increase investments to overcome labour force skill deficiencies, which takes a long time and requires a continous and strong effort

ASSUNTO(S)

just-in-time pessoal - treinamento - brasil controle de qualidade automoveis - peças - industria - aspectos economicos

ACESSO AO ARTIGO

Documentos Relacionados