Human factors in software development process. / Fatores humanos no processo de desenvolvimento de software: um estudo visando qualidade.

AUTOR(ES)
DATA DE PUBLICAÇÃO

2004

RESUMO

Software quality improvement models are based on the triplet process-people-technology. This research works on the relationship between two of these fundamental structures of software quality: human beings and the development process. This work evaluates how software quality models consider human beings and characterizes defect insertion in software products by developers as human errors throughout the development process. Some human factors are identified as performance-shaping and, by the means of a field study intended to explore the reality of software development, they are analyzed as influences on software quality, mainly respective to functionality and reliability characteristics.

ASSUNTO(S)

software quality human factors qualidade de software fatores humanos

ACESSO AO ARTIGO

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