Avaliação de habilidades para a tomada de decisão em administração de empresas: um estudo descritivo com alunos de graduação da FEA-USP / Assessment of Decision Making Abilities in Business Administration: A Descriptive Study on Undergraduated Students at FEA-USP

AUTOR(ES)
DATA DE PUBLICAÇÃO

2002

RESUMO

Decision making is an essential activity that is constituent of all administrative functions and processes. In this context, the capacity to make decisions may be considered a fundamental ability to the business administrator. To study the process of teaching and learning this ability, specially during the formative academic years of the future executives, may be of great importance both to the academic field and to the practical corporate environment. The purpose of this dissertation is to describe and to analyze how the decision making abilities are developed/improved during the graduation course in Business Administration at FEA-USP. In order to examine the phenomenon broadly, this study encompassed a review of the related literature and an empirical research. The review of the literature presented the most important aspects of the decision-making process and of the teaching and learning processes related to the problem situation, in order to establish a conceptual framework for the study. The empirical research sought to describe and analyze, by using an instrument specifically developed for this study and based on problem case solving, how three decision abilities (information assessment, alternative evaluation and alternative selection) were developed/improved during the four years of the Business Administration graduation course at FEA-USP. The main findings were: a) along the graduation course, the students of the four years did not alter their ability at assessing the quality and quantity of information to be extracted from the provided problem cases; b) apparently the students lost part of their capacity of evaluating the different alternatives of the problems; and c) the students developed, but in limited way, the ability at selecting one among several courses of action in a problem with a single mathematical solution. The experimental results of this study showed that, apparently, the current teaching practices in business administration strengthen the operational learning ( how to do ) to the detriment of the conceptual learning ( how to think ) in the field of decision making.

ASSUNTO(S)

habilidades decision ensino learning administração aprendizagem administration decisão abilities teaching

ACESSO AO ARTIGO

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