AssÃdio moral/organizacional no trabalho bancÃrio
AUTOR(ES)
FlÃvia Regina de Carvalho Tito
DATA DE PUBLICAÇÃO
2009
RESUMO
The present research intends identify how much the organizations are working and which ones of their actions about self-conscious, prevention and intervention through the process to avoid moral/organizational harassment at the bank section in Recife-PE. In this purpose, was used as conceptual base to explain the moral harassment phenomenon some researches of authors like the frech Marie-France Hirigoyen (2006, 2007), Barreto (2003), Heloani (2004). E, Soboll (2008), clearing a little more the concepts, considering in organizational pratice, defining as moral/organizational harassment. The moral/organizational harassment is a recent phenomenon on the work world, and the pratice started to be investigate only in the year 2000, there are a few researches about this subject. Besides the bibliografic review a qualitative case investigation was realized using the following instruments: Documental research and interviews, getting data from May to November in 2008. Later the data was analised using as a principal method content analysis and as a tecnition to treatment of data tha enunciation analysis. About the results the research emphasizes that still there are few actions to prevent and avoid the moral harassment, and the organizations are still involved in a process, in a knowledge period, informations exchange and looking for getting more interaction
ASSUNTO(S)
moral/organizational harassment crime contra os costumes moral harassment psicologia social sociologia industrial ambiente de trabalho educaÃÃo administracao
Documentos Relacionados
- AssÃdio sexual: uma questÃo pÃblica ou privada? estudo da aplicabilidade e efetividade da Lei 10.224/2001 na RegiÃo Metropolitana do Recife
- Uma metodologia de otimizaÃÃo do processo de atendimento ao cliente no setor bancÃrio : um estudo de caso
- Limites e Garantias do Direito ao Sigilo BancÃrio em Face da GestÃo de Recursos PÃblicos
- AssÃdio Moral em InstituiÃÃes de Ensino Superior(IES): O Caso dos Servidores TÃcnicos-administrativos da Universidade Federal do CearÃ(UFC).
- Avaliando os impactos de variÃveis financeiras sobre o spread bancÃrio : uma anÃlise economÃtrica