A prática profissional em farmácias e drogarias de Jundiaí, SP: em busca da atenção farmacêutica / The professional practice in pharmacies and drugstores in Jundiaí, SP: searching for pharmaceutical care

AUTOR(ES)
DATA DE PUBLICAÇÃO

2005

RESUMO

The pharmaceutical profession is searching for new practices based on pharmaceutical care. The purpose of this study was to get to know the professional practice of the pharmacists who worked in pharmacies, with emphasis placed on the activities related to the pharmaceutical care practice. Material and methods. This is a transversal survey descriptive study; the data were collected among pharmacists of the municipality of Jundiaí/SP. Results. In total, 93 pharmacists were interviewed, most of whom were young (31.7 years of age on average), female (62.4%), private institution graduates (90.1%), and were not pharmacy owners (86.0%); at the pharmacy, they carried out administrative, technical, and attention to patient activities, particularly providing guidance and dispensing medications; 67.7% followed-up on their patient s pharmacotherapeutic treatment, but did not record any information regarding it, while 77.8% had already detected some type of problem with medications. Many pharmacists (91.4%) considered it necessary to work more closely with their patients; however, the main difficulties they mentioned to in order to do so included the lack of time, pharmacy owner support, patient interest, and knowledge. The understanding 62.3% had about pharmaceutical care was related to providing guidance and customer service. Conclusions. The pharmaceutical care practice among the interviewees was not observed as in the literature. Future studies aimed at getting to know how the pharmacists perform their activities are important in order to improve the pharmaceutical services and to improve the understanding about pharmaceutical care can help implanting.

ASSUNTO(S)

serviços farmacêuticos pharmaceutical profession profissão farmacêutica pharmacists farmacêuticos pharmaceutical services

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