A critical review of knowledge management in software process reference models

AUTOR(ES)

Galvis-Lista, Ernesto, Sánchez-Torres, Jenny Marcela

FONTE

JISTEM J.Inf.Syst. Technol. Manag.

DATA DE PUBLICAÇÃO

2013-08

RESUMO

Knowledge Management (KM) is a critical subject for software development organizations. For this reason, the purpose of this article is to provide a critical review on the way that KM is included in several models of reference of software process (SPRM). For this, five SPRM used in the Latin American countries were selected. Then, an analysis of each process of the SPRM was performed in order to identify features related to the KM. Finally, the KM aspects were mapped in relation to the KM schools (Earl) and the KM capacities (Gold et al). The main contribution of the paper is to show some breaches in SPRM content in relation to KM schools and capabilities.

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